Soft Skills

Programs
   
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  Soft Skills Training Courses
 
Business Communication

This program enables the participants to manage corporate communication with ease. This helps participants improve their skills to communicate their point quickly, clearly, assertively and persuasively. They also learn to analyse the audience's needs and how to structure their thoughts and develop key information to present it appropriately for better results. This highly interactive program uses techniques such as activities, role plays and written exercises to enhance the participants’ skills for better business communication.

  Time Management Skills
 
Assertive Communication

This program equips the participants with skills and style to clearly state their opinions and feelings as well as advocate their needs in an organisation. Although they may be able to communicate effectively, however, to move up the corporate ladder, they need to communicate in an assertive style. Here, participants will be able to make their interactions more assertively and will undergo ample opportunity to practice the same, in the form of role-plays for practical experience.

  Time Management Skills
 
Business Writing

This program is designed specifically for people, who regularly write e-mails, reports, meeting summaries, documents or other business correspondence. In the program, the participants receive tips on how to compose documents that get attention and prompt action. This training includes various types of written exercises to provide the participants with ample exercises to enhance their learning experience.

  Time Management Skills
 
Telephone Etiquette

Telephone etiquette trainings are designed to help the participants present a professional image in their profession. This training makes the participants aware of the importance of good communication with callers as well as keeping them informed, so as to be appreciated in the long term. This is an interactive training program which features role-plays and participant activities.

  Time Management Skills
 
Influencing Skills

This course enables participants to practice the skills needed for building strong relationships and to improve their communication and influencing skills. The candidate learns how to communicate efficiently so as to influence others, by building trust and commitment. This interactive training program features several participant activities, case studies and role plays to enable participants to enrich their learning experience. 

  Time Management Skills
 

BUSINESS TRAINING PROGRAMS

CORPORATE LEARNING SOLUTIONS

Managed Training Services (MTS)